Al-la-Carte, we visited Italian, Japanese, Tex Mex, and Steakhouse - All were very good and most should not be disappointed. Ask Dominic L about Royalton Riviera Cancun Resort & Spa, Ask Marina M about Royalton Riviera Cancun Resort & Spa. Hideaway (Adult Only) Pool, Restaurant, and beach area. The resort is built on a white sand beach with mangroves/swamp to the rear with a 3 kilometer road coming direct from the main highway to the resort and is isolated from any other properties so you will have to take taxi, or bus to town. Dear JettSetterYogiWe very much appreciate your review which points out some interesting matters. The food was on point but the service was a bit slow and missed the mark. While we were staying there they were still doing construction on one of the wings near the kids area and also doing some work on the main pool. Check in: In the evening we frequented the Martin Bar which would get busy during the shows and the bartenders really hustled and did an excellent job.I hope you find this review helpful, and enjoy your stay at the Royalton Riviera Maya.More, Dear DomLYYZWe heartily appreciate your taking the time to write such a detailed review on our resort Royalton Riviera Cancun. Hideaway (Adult Only) Pool, Restaurant, and beach area. Stay at this 4.5-star luxury property in Puerto Morelos. There were 2 minor issues, the first being the tripping hazards along some of the hallways and around the mainpool bar area (which they are trying to fix by putting up yellow caution signs), and the second being the lack of sufficient washrooms by the pool areas. Once you went out on the balcony and all the way to one side of the area you could see the ocean through the trees. Many of the guests didn't realize that this was a Soft opening and their actual Grand Opening is scheduled for February 18th 2015. 2. Spent an entire day trying to sort it out, was promised calls we never received. Hairdryers, Royalton-branded toiletries, and scales are also provided in the bathrooms. $45 each way to taxi to town and you have to book that the day before. I have not been to a resort and received service that good by wait staff. Hoping to hear back from them soon :), Dear DanandmarinaThank you for your posting on TripAdvisor. LOVED our swim out rooms! would be nice if they could change the lighting for breakfast.-Kids pool- An incredibly huge area, broken up well between family pool, huge play area about a foot deep, and slide area. Occupancy Limits: 3 adults, 3 children, 4 total. As of Jan 14, 2021, prices found for a 1-night stay for 2 adults at Royalton Riviera Cancun Resort & Spa - All Inclusive on Jan 21, 2021 start from CA $356, excluding taxes and fees. We frequented the Chill Pool bar during the day where Able kept us and the other guests very happy with his excellent personalized service and well mixed drinks. Choose from the Resort or Diamond Club sections or enjoy the ultimate luxury in our resort within a resort, the Hideaway at the Royalton Riviera Cancun. Recommend - Yes - for Families, Foodies, Beach, Couples, Luxury, Hideaway section - if you want Adult only area. The safe is easy to use with outlet and USB ports for charging. This is a fairly large resort with almost 900 rooms located 20-25 minutes south of the Cancun Airport. Every staff member that we encountered were extremely polite and very friendly (kudos to Victor at the pool beside the splash pool for his great service also)! We are sure futures travelers will find it pretty useful.Your comments are a very good motivation for us to keep working to achieve our guests’ full satisfaction. We really enjoyed all of the restaurants and even the buffet was delicious. Many of the guests didn't realize that this was a Soft opening and their actual Grand Opening is scheduled for February 18th 2015. Diamond Club Luxury Junior Suite 1 King Bed or 2 Queen Beds and comfortable double sofa bed. This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC. Absolutely stunning. The Room - Mouth watering. This is a walk though of a luxury room and then into a 1 bedroom diamond club presidential Jacuzzi suite. The DC area was not well marked, and the staff was not letting non DC guests know that this area was designated for people who paid for the upgrade.As a DC upgrade your butlers made reservations at the restaurants so you didn't have to wait, and we felt uncomfortable that we were budding in front of non-diamond club members and listening to them complain that we were seated even thought they were there first. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Make your family vacation in Mexico truly memorable with a stay at the Royalton Riviera Cancun. Buffet is available for breakfast, just don't like hearing slowed coldplay music with dimmed blue lights everywhere when I'm waking up. Enjoy free WiFi, 8 outdoor pools, and 10 restaurants. Royalton Riviera Cancun is consist of 3 distinct sections, all unique to our guests' needs and vacation styles. I can tell you a million things about how amazing it is but honestly the pictures say much more. jorgef576, Gerente at Royalton Riviera Cancun Resort & Spa, responded to this review, Royalton Riviera Cancun Resort & Spa Features. Discover genuine guest reviews for Royalton Riviera Cancun Resort & Spa - All Inclusive along with the latest prices and availability – book now. We had a private shuttle through Lomas (who I would recommend), and it was only about a 15-20 min trip to the hotel from the Cancun airport. Choose from the Resort or Diamond Club™ sections. Sure it just opened and sure they are sill working on it, it did not bother us! Didn't think that happened in Mexico.With our kids what would take the normal person 5 minutes to get from pool to the room took us 25, so everything was a major excursion, but that's prob just us lots of ramps and elevators for strollers, Dear CarlosSanSelenosThank you for taking the time to write such a wonderful review about your experience at Royalton Riviera Cancun. You could see the white sand on the beach and I loved how clean it was. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Also, we had massages and hydrotherapy at their Spa and loved it. This suite offers a choice of Ocean View, Swim-out river pool, or an Ocean View Terrace with an oversized Jacuzzi. My husband and I recently visited (Feb. 5-12) from this great resort and we thoroughly enjoyed every moment! The bar staff around the resort and the servers near the beach and swimming pools were always great. Bedding: 1 king bed and sofa bed. We were a couple and given 2 double beds, but didn't want to switch locations and keep swim out room (were told our booking sheet said double occupancy two double beds - that's funny). I would have given 5 stars on this review, but felt value for the upgrade to the Diamond Club was questionable, as non DC guests were allowed in the Pool and Beach areas designated to DC guests. After check in they want to invite you to a breakfast meeting (time share). We were placed in room 6303 which was an ocean view room with Jacuzzi on terrace. Continuously improving our performance in all areas is our main task. As for the timeshare breakfast - we passed. 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